To place an order, simply browse our catalog, select the items you wish to purchase, choose the correct size and color, and click “Add to Cart.” Once you’ve added all desired items to your cart, click on the shopping cart icon and proceed to checkout.

Unfortunately, once an order has been placed, it cannot be modified. However, you can contact our customer service team to cancel the order if it hasn’t been processed yet, and then place a new order with the desired changes.

Once your order has been shipped, you will receive a tracking number via email. You can use this number on our website under the “Track Order” section to monitor the status of your delivery.

We offer standard, expedited, and overnight shipping options. Shipping costs and delivery times vary depending on your location and the chosen shipping method. Detailed information is available during the checkout process.

Yes, we ship to most countries worldwide. International shipping rates and delivery times will be calculated at checkout based on your destination

Delivery times depend on the shipping method selected. Standard shipping typically takes 5-7 business days, expedited shipping takes 2-3 business days, and overnight shipping delivers the next business day. International orders may take longer.

We accept returns within 2 days of purchase. Items must be unused, in their original condition, and with all tags attached. Certain items, such as [perishable goods, intimate or sanitary goods], are not eligible for return. Please refer to our Returns and Refunds section for more details.

To return an item, please contact our customer service team to initiate the process. They will provide you with a return authorization number and instructions on how to send the item back to us.

Unfortunately you can’t because it’s custom made. 

Each product page includes a size chart to help you determine the best fit. If you are still unsure, please contact our customer service team for assistance.Each product page includes a size chart to help you determine the best fit. If you are still unsure, please contact our customer service team for assistance.

We make every effort to display the colors of our products accurately. However, colors may vary slightly due to differences in monitor settings and lighting conditions.

Detailed information about the materials used in our products can be found in the product description on each item’s page.

We accept major credit & debit cards (Visa, MasterCard). 

Yes, we use industry-standard encryption to protect your payment information. Your transactions are processed securely and we do not store your payment details on our servers.

Your credit/debit card account will be charged at the time of purchase.

No, you can place an order as a guest. However, creating an account allows you to track your orders, save shipping information, and receive special offers.

You can contact our customer service team via email at [support@memainabaya.net], or through our website’s contact form. we well contact you back as soon as possible.